Shipping policy

Shipping Policy – TryTrivio

At TryTrivio, we aim to provide reliable and transparent shipping so you know exactly what to expect when you place an order.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be handed off to our shipping partners for delivery.

You will receive a confirmation email with tracking information as soon as your order ships.

🚚 Shipping Times

Estimated delivery times vary based on your location:

  • United States: 5–12 business days

  • Canada: 7–14 business days

  • International: 10–20 business days

Please note: Delivery times are estimates and may vary due to factors outside our control such as customs delays, carrier issues, or peak season volume.

🌍 Shipping Locations

We currently ship to most countries worldwide.
If your location is unavailable at checkout, please contact us at trytrivio@gmail.com and we’ll do our best to assist.

💸 Shipping Costs

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions.

🔍 Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number.
Please allow 24–72 hours for tracking updates to appear in the carrier’s system.

📬 Incorrect Address / Failed Delivery

Please ensure your shipping address is entered correctly at checkout.
TryTrivio is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an address issue, additional shipping fees may apply to resend the order.

📦 Lost or Delayed Packages

If your order appears delayed beyond the estimated delivery window, please contact us at trytrivio@gmail.com and we will investigate with the carrier.

We are not responsible for delays caused by customs, weather, or carrier disruptions, but we will always do our best to help resolve any issues.

🧾 Customs & Duties (International Orders)

International customers may be responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in your order total.

📩 Contact Us

If you have any questions about your shipment, feel free to reach out:

Email: trytrivio@gmail.com
Business Name: TryTrivio